ISO 9000 refers to a set of standards that deal with establishing and maintaining an effective quality management system. While the ISO 9000 standard addresses the fundamentals of a quality management system, ISO 9001 specifies the requirements that an organization must meet.

This course covered;

• Interpret ISO 9001:2015 requirements for audit application
• Understand the roles and responsibilities in planning and conducting a management system audit
• Learn how to set objectives for, plan, prepare checklist and perform an audit
• Conduct informal opening and closing meetings
• Plan, conduct and follow-up auditing activities that add real value
• Write factual audit reports and suggest corrective actions
• Understand the implications of employee behaviour on management systems audits
• Understand audit team leader responsibilities
• Be confident in managing internal and third-party auditors
• Maintaining and improving quality management systems, with reference to the Plan, Do, Check, Act (PDCA) cycle